Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
There are certain situations where only partial refunds are granted. If within the 30 days, we have already started providing our services, we will decuct the equivalent amount for the service provided and refund you the rest. If you haven’t got any service from us, you can claim a 100% refund within 30 days.
To complete your return, we require a receipt or proof of purchase.
We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org .
Only regular priced items may be refunded, unfortunately services bought at a discount cannot be refunded.